- If the wrong size is received, we will cover the shipping costs for a product exchange. If the purchaser received the correct size and would like do a jersey exchange, the purchaser will have to ship at their own expense.
- When wanting an exchange, please let us know so we can accommodate your transaction. We will help you facilitate this issue as soon as possible.
- We are based in California, therefore we will personally ship the item and should be take 2-5 business days(depending on your location). We will ship them with USPS and comes with free tracking.
- We ship Monday though Friday and most Saturdays in the year. If you order before 3PM(Mon-Fri), we will usually be able to ship out your purchase within the same day.
- If there is a holiday that causes the United Postal Service to be closed, we will ship out the next business day.
- We pride ourselves in shipping faster than our competition, so we ship everything out within 24 hours of your purchase :)
- Every jersey/product will be inspected before being shipped out to you. (But mistakes do happen, we are only human) We are here to fix it too
- We also ship internationally outside of the USA, but there is a extra fee when shipping outside the USA.
- If there are any issues, questions or concerns please feel free to contact us
- As long as the tags are still on the products and are unused conditions we will offer a refund on your order.
We stand behind the quality of our products. If within 14 days of delivery, you are unsatisfied with the item, we will gladly offer a refund or an exchange. However, you are responsible for the shipping cost of sending the item.
- If the item is returned without tags or in used conditions and have signs of wear, we will not refund your purchase.
- Before returning a product, please let us know so we can help facilitate your transaction. We will work diligently to help and get your issue resolved.
- For most refunds, once we process it on our end, your account will be refunded within 7 business days (most times within 5 business days)
- One we process the refund, your payment will be refunded to your bank account/Paypal account in 3-7 Business days (time is depending on which financial institution)
Need to return it ASAP? You can send it back to our address
1511 Sycamore Ave, Suite M #265, Hercules,CA 94547 (let us know you had done this)
MISSING PACKAGE POLICY
- We are not responsible for missing orders once we ship out your order. We will provide you with tracking information.
- Once it is in possession of USPS, it is out of our hands.
- If the tracking says it is delivered, we are not accountable for package theft and lost orders.
- We will help as best as we can to help any issue that comes about.